MANUFACTURERS APPROVAL

Rubicon is approved by the following:

Authorities: AA, RMI & SAMBRA

Manufacturers: Volkswagen, Audi, Ford, Mazda, Hyundai, Toyota, Nissan, Renault, Kia, Alfa, Fiat, Chrysler, Jeep, Dodge, GM, Chevrolet, Opel, Isuzu, Hummer, Cadillac and SAAB

Manufacturers of vehicles  are implementing a system whereby all vehicles under Warranty / Motorplan have to be repaired by an “Approved Body Repairer” in order to have the Warranty / Motorplan reinstated after a collision.

After a collision the Warranty / Motorplan will be suspended until the repairs are complete.

QUALITY WORKSMANSHIP

For this reason we are able to offer a 3 year warranty on workmanship and a lifetime warranty on paint.

All replacement parts on vehicles are genuine parts from the manufacturers.

This quality have earned us a rating of 98% on the CSI or Customer Satisfaction Index. This is an index based on a questionnaire compiled by the customer. Customers are also contacted by the AA, SAMBRA and the Manufacturer to verify that they are 100% happy with the repairs carried out.

ADDITIONAL SERVICE

24 Hours Accident Recovery

Courtesy Vehicles (Due to the high volumes experienced at certain times, these are on a first-come first-serve basis.)

Full claims assistance. From assistance with completing  the claim forms to the communication with the brokers and assessors.

We also give you status reports from the time your vehicle is booked in, right up to the time that you collect your repaired vehicle.